About Us
The bear that cares
about your move.
Teddy is the mover to trust in NYC.
Teddy is committed to you, our customers.
The New York City street experts
Teddy FAQ
General & Services
Teddy moving is established by Industry veterans who have combined 10+ years of moving experience, with a single goal and that is to change the status quo in the industry when it comes to transparency, pricing, service and ultimately satisfaction of both clients and employees. When dealing with Teddy Moving Team, moving is not unbearable anymore! We strongly believe that our service cannot be compared to any other moving company in the industry, considering the prices we are offering – and guess what, if the pricing is the only thing stopping you from dealing with the best of the best, we offer competitive prices!
Our pricing and estimation are based on the flat-rate guaranteed pricing method, implying that when quote is provide, our moving consultants are considering volume of your inventory, the distance between pick-up and delivery point as well as potential special handling of delicate items. Once quoted per information provided, the pricing does not change unless you have more/less items on the day of the move!
We are fully licensed and insured company, approved by Department of Transportation (DOT) for both local and interstate moves (DOT and MC numbers provided on our website).
It truly depends on the size of the move. Your designated Moving Consultant will be able to give you an accurate estimate based on the specifics of your move.
The u0022best daysu0022 and the most budget-friendly for the move in the week are Saturday and Sunday (if your buildings allow relocation on those days, of course), otherwise we are looking into Wednesdays or Thursdays. If you have an option to pick the part of the month to make the move happen, usually avoiding beginnings and ending of the month will enable you to obtain a budget friendly quote, since most of the leases expire around ending of the month, creating limited availability for moving companies.
In the perfect world, we recommended 3-5 weeks before the day of the actual move. That is suggested to make sure that we are covering all the details beforehand and have a smooth sailing on the day of! However, Teddy Moving Team can even assist with last minute moves, therefore no worries, you are in safe paws!
Most definitely, Teddy Moving Team will provide your building management with filled out Certificate of Insurance (COI). We will provide COI before the start of the move.
We pride ourselves on our packing services! We understand that your schedule might be tight at times, not leaving enough room to pre-pack. Our Moving Consultant will be more than happy to explain the packing process of your clothes, delicate/ fragile items, appliances. And even offer full unpacking services if that is something of your interest – that would imply that you will be dealing with our elite Teddy Gold tm Team!
Payment and Pricing
We accept both Debit and Credit Cards (American Express, MasterCard, Visa), Certified Bank Checks, Postal Money Order and even Cash payment if client insists during COVID19 times.
To reserve the slot and the rate with Teddy Moving Team, the only payment required is a fully refundable deposit. Furthermore, the due balance is to be collected 1 day before the move starts, which will enable our Dispatch Team to assign the crew for your move and confirm your relocation in our system!
Before and After Delivery
Teddy Moving Crew designated for your relocation will contact you around 30 mins before they arrive, in hopes to give you enough lead way to make yourself available.
Per the requirement for all moving companies in the state of New York, Teddy Moving + Storage is obligated to refund clients, in God forbid situation where items get damaged, at the rate of $0.60 per a pound of damaged item. Furthermore, if you are moving items of high intrinsic and sentimental value to you, our Moving Consultant will be more than happy to suggest additional insurance options.
When our movers are done with your relocation, Foreman of the crew will put you in touch with your Moving Consultant for the feedback. You can share your impression via phone call after the job or if more comfortable, our Feedback Team is always reachable at u003ca href=u0022mailto:feedback@teddymoving.comu0022u003efeedback@teddymoving.comu003c/au003e. Any constructive criticism is always appreciated, as well as any positive review of a job well done by our Team!
Pick-up & Delivery
That is where we are at our best! Our Team will fully protect your items not just because of your piece of mind, but also ours piece of mind as well – we treat your belongings just like ours! Moving Crew uses plastic wrapping, with heavy duty blankets as additional protection.
Our Professionals are assisting with your move until the relocation is fully complete, or until restricted by the building. Furthermore, our Moving Consultants are available every day from 8am-9pm.
The weather can only affect the conditions of actual roads, therefore only if weather experts warn us not to work on those days, Teddy Moving Team will not be able to accomplish the task. Otherwise, our movers are trained to work in all conditions and properly protect your items, no matter the weather situation.
It truly depends on the size of your move. One day before the move, our Dispatch Team will assign the exact number of crew members based on the volume of your inventory agreed upon with your Moving Consultant. Our Teams range between minimum 2 and maximum 8 professionals.
Yes, our movers can unmount TVs.
Due the liability issues, our movers cannot the uninstall/install AC unit.
The quote provided to you by your Moving Consultant is all inclusive – meaning that parking tickets, tolls and fuel & mileage are included in the quote!
Our Team fully understand that contact-free move is something of great importance to our clients during COVID19 pandemic. If client cannot be present during the relocation process, even the presence of legal representative is an option. However, if unable to be present at all, our Team can reach out to you via phone call / Face Time option.
Packing & Unpacking
Yes, we can deliver the boxes for you to self-pack. Depending on the size, we are looking at following sizes: Small/Book Box, Medium Box, Large/China Box, Wardrobe, TV Boxes Our Moving Consultant will address the pricing for the material and point out the free delivery service.
Yes, we will provide the boxes on the day of the move. If you opted out for full packing service by our professionals, Teddy Moving Team will supply the boxes on the day of the move or even one day before (depending on the size of your inventory list).
Yes, you need to empty your all drawers (dresser, nightstand, tv stand). Please note that furniture pieces which are full of items can be damaged during the relocation process since these items are not intended to be moved in that fashion, due to additional weight. Additionally, removing the items from drawers could eliminate the potential of our professionals getting injured, and we thank you for that! Furthermore, the additional policy of the company is for clients to the take most important belongings with themselves (keys, jewelry, documents).
If unpacking is included in the quote initially, Teddy Moving Crew will empty out each box (small, medium, large) and put things in a certain place, including all wardrobe boxes as well.
Miscellaneous
Gratuity is not included in the total cost of the move. Â Per industry standard, 15%-20% gratuity is recommended, however it is solely up to client to reward the crew for the job well done.
Our fleet has trucks ranging in sizes from the 16’-26’ long.
Please understand that there is huge liability on a moving company transporting clients in the cabin. Policy of the company unfortunately doesn’t allow you to drive with movers.
Move like a rock star with Teddy PLUS™
Turn your move up to eleven
We’re thrilled to introduce Teddy Plus, our premium white glove moving service designed to elevate your moving experience. With Teddy Plus, you’ll enjoy an unparalleled level of service, from meticulous packing to luxury transportation and unpacking. Our expert team will handle every detail, ensuring your move is a seamless transition.
Get My QuoteReal client reviews
Teddy’s crews made a painful experience very pleasant. Very thankful to the guys and would highly recommend to anybody looking to make a move. Guys showed up on time, were incredibly courteous, friendly and professional. Never even had to lift a finger. Fair price with incredibly high quality service levels.
Teddy M&S did a professional, efficient, and A+ job. They took care of our stuff like it was their own and were thorough and thoughtful during the entire process. Oh, and their price was incredible, too. Next time we move, there will be no hesitation. We’re calling Teddy!
Great care and speed with items. I would recommend every single time. Nice people and very respectful.
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